If you are first time to purchase wire shelving for E-commerce business from factory, you may have following question to ask . Please take following to the answer from the professional shelf company-Changsheng Factory below
Find bellow as well a few questions about your offer:
1、Question: How long is the production time?
Answers:, Our production time is 35-60 days by different series of products.
2、Question: What materials are used?
Answers: Material: carbon steel , stainless steel
3、Question: Is the quality of the set low, average or high?
Answers: Our quality level is middle to high ,due to 80% of our market is in Japan ,EU and USA .
4、Question: What can be customized (logo printed in the boxes, packaging, instructions, …)?
Answers: We can do customized logo and packing .
5、Question: What are the warranty terms?
Answers: Our warranty is one year after loading
6、Question: Is it easy to assemble? Do you have a sample instruction set you can share?
Answers: All of our products are assembled easily without any tools , we attached our assembly instruction for your references. besides,we can make design of instruction for each item from step by step . If you have wechat ,we can send you our assembly vedio . moreover ,you can visit Http//:www.zs-cs.com , we have upload our assembly vedio at the bottom of the homepage.
7、Question: Does it come with wheels?
Answers: The wheels is optional , some with wheels ,some without . We can share with EU market experiences and respect your order requirement.
8、Question: What kind of tools are necessary to set it up?
Answers:, No tools for assembly , If you insist to add , the hammper can be used to make it stable after the shelving assembled .
9、Question: Does the product come with these tools?
Answers: No . generally no.
10、Question: Does it have bolts?
Answers: No Bolts
11、Question: Are the shelves height adjustable?
Answers: Each layer of shelf height is adjustable
12、Question: Do we need to re-assemble the product to adjust the height?
Answers: No need re-assemble for height adjustment.
13、Question: Is the product certified (e.g. NSF)?
Answers: Our shelving product is NSF Approved
14、Question: Are the surfaces of the product smooth or sharp?
Answers: The surface is smooth and no burrs . Stable high quality is our advantage in the same trade line.
15、Question: How long does the product painting last?
Answers: Powder coating can be last more than 3 years . chrome would be one year around . chrome is for dry strorage use , powder coating is both dry and wet.
16、Question: How much weight can each shelve take?
Answers: The shelf weight would be optional by different use , we have 30kgs,40kgs,50kgs,120kgs,250kgs ,300kgs,350kgs per layer of shelf for your choices, and we can share with you hot sale choices for each sizes in the market .
17、Question: Do shelves bend easily? Do you have any structure to avoid this?
Answers: If heavier loading , the middle part would be bended . The better way to avoid is to load the stuffing evenly and no overloaded.
18、Question: What is the material of the shelves?
Answers: Our main material of shelves is carbon steel wire rods.
19、Question: Do you have a sample installation manual or video you can share?
Answers: yes,we have ,we would share with you .
20、Question: Does the product have leveling feet?
Answers: yes, if no wheels ,we would put leveling feet included each set of carton
21、Question: Does the product have rubber feet?
Answers: Our feet is not made of rubber . it's PE material
22、Question: Are each part wrapped separately when packaged?
Answers: We only shrinked wrapped the post by each 2pieces together. the shelves is packed with our export standard way . for E-commerce business ,we can make sure our mail box packing can be passed the droppping test 2A .
21、Question: Does the product come with gloves in the installation kit?
Answers: No need gloves in the installation kit .
22、Question: Can the product have any add ons like e.g. hooks?
Answers: Yes,we have N-hook for add on shelving unit.
23、Question: What do I need to do to get samples?
Answers: we can offer 1pc free sample for you . please tell us which item would you like ?
24、Question: How long do they take to be ready to be sent?
Answers: Our sample lead time is 5 days around.
